Returns & Refunds Policy
Return Window
We offer a 60-day return policy, meaning you have 60 days from the date you receive your item to request a return.
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Days 1–30: Full refund with free return shipping
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Days 31–60: Store credit issued, minus the return shipping cost
Return Eligibility
To qualify for a return, items must:
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Be in the same condition as received
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Be unworn and unused, with all tags attached
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Be in the original packaging
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Include a receipt or proof of purchase
Important:
Return labels must not be affixed directly to the product box. Items must be shipped inside a separate shipping box or padded envelope.
Return Label Time Limit
Once a return label is issued, you have 14 days to ship the item back.
If the item is not shipped within 14 days, the label will be void and no refund or store credit will be issued.
How to Start a Return
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Email us at info@allsportswearusa.com, or
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If you created an account at checkout, submit a return request through your account
Please allow up to 72 hours to receive your return label.
Returns sent without prior authorization will not be processed.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 30 days of receipt to receive free return shipping and a full refund or exchange.
Non-Returnable Items
The following items are not eligible for return:
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Perishable goods (food, flowers, plants)
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Custom or personalized items
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Personal care or beauty products
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Hazardous materials, flammable liquids, or gases
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Sale items and gift cards
If you are unsure whether your item qualifies, please contact us before initiating a return.
Exchanges
The fastest way to receive a replacement is to return your item and place a new order once the return is approved.
However, exchanges are available—please contact us and specify the size or item you wish to exchange.
Refund Processing
Once we receive and inspect your return, we will notify you of the approval status.
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Approved refunds are issued to the original payment method within 10 business days
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Banks and credit card providers may take additional time to post the refund
If more than 15 business days have passed since approval, please contact us at info@allsportswearusa.com